TERMS & CONDITIONS OF SALE.
1. Simply Workwear Limited Conditions Apply:
Unless specifically agreed in writing by Simply Workwear Limited (“SW”),
all quotations & contracts for the supply of goods by “SW”
are made upon these Conditions of Sale (“SW Conditions of Sale”),
which shall at all times override any terms & conditions which the
purchaser of goods (“the Purchaser”) imposes or seeks to impose.
Orders are accepted subject to the Company’s Conditions of Sale.
2. Acceptance of Order
Acceptance & the completion of the contract between you & “SW”
will take place on dispatch of your order, unless we have notified you
that we do not accept your order or you have cancelled it in accordance
with the instructions set out in our Code of Conduct – Your Right
to Cancel. Non-acceptance of an order may be a result of one of the following:
product ordered is unavailable from stock and/or manufacturer, our inability
to obtain authorisation for your payment &/or the identification of
a pricing or product description error.
3. Payment Terms:
Terms of payment are strictly net. If payment is being made by cheque
(without a valid cheque guarantee card) “SW” reserves the
right to withhold delivery until the cheque has cleared. In the event
of a cheque being returned by the “Purchaser’s” Bank
for any reason “SW” shall be entitled to charge the “Purchaser”
interest on any unpaid amount at the rate of 8% above the Bank of England’s
base rate until full payment is made. The “Purchaser” will
indemnify “SW” in respect of all costs incurred by “SW”
in recovering payment: including, legal fees/charges as well as any Bank
charges incurred by “SW”.
4. Prices:
The price payable for the goods you order is as set out on our website
at the time of ordering or, if you order from one of our catalogues, as
set out in the catalogue from which you order (this must be current &
valid). Prices do not include carriage which will be added at the checkout/final
invoice stage (if applicable). All prices are subject to VAT at the prevailing
rate (unless otherwise stated). We have NO MINIMUM ORDER so please feel
free to order whatever you want. Prices are correct at the time of publishing
& may be subject to change without prior notice.
5. Carriage Charges:
Carriage charges vary according to country & order value. For UK deliveries
our standard carriage charge is £5.95 plus vat. Carriage charges
for non UK deliveries vary according to destination. CLICK
HERE TO VIEW ALL OUR CARRIAGE CHARGES.
6. Title of Goods:
Legal title of goods passes to the “Purchaser” when “SW”
has received payment in full although the risk therein passes to the “Purchaser”
at the time of delivery. Until such time as payment has been made in full
the “Purchaser” shall hold the goods as “SW’s”
fiduciary agent & bailee & shall indemnify “SW” against
any loss, deterioration or damage howsoever caused & should ensure
that the goods are properly stored, protected, insured & identified
as the property of “SW”.
7. Delivery:
Terms & conditions for delivery are applicable in the UK only. For
delivery outside the UK please contact our Sales Department. “SW”
will endeavour to meet any delivery date quoted, however, dates are given
& intended as an estimate only. “SW” shall not be held
responsible for any delay in the delivery of goods howsoever caused, nor
shall it be liable for any damage, consequential loss or expense arising
from failure to deliver goods by a due date. Claims for shortages or damaged
goods must be received in writing by “SW” within 3 days of
the receipt of goods. The “Purchaser” must ensure (on delivery)
that goods are signed for as damaged or incomplete, failing which “SW”
will not be liable in respect of any such claim & goods shall be deemed
to have been delivered in a complete & satisfactory condition. Claims
for non-delivery MUST BE MADE IN WRITING TO BOTH “SW” &
THE CARRIER & should be received by “SW” within 14 days
of ordering.
8. Liability:
The following terms apply except in the case of death or personal injury
caused by “SW’s” negligence:
Risks in the goods pass to the Purchaser on delivery & “SW”
shall not be liable for any loss, damage or deterioration of goods howsoever
caused. The Purchaser shall keep “SW” fully indemnified against
all loss &/or liability arising from any such loss, damage or deterioration.
If loss, damage or deterioration (except for death or personal injury)
is caused by “SW’s” negligence, “SW’s”
liability shall be limited to the invoice value of the goods. All conditions
& warranties regarding the quality & fitness for any particular
purpose of goods supplies (whether statutory or otherwise) are expressly
excluded but (without prejudice) every care will be taken to ensure goods
supplied will conform to “SW’s” standards or specifications
(within the limits of reasonable commercial tolerance & accuracy).
If “SW” identifies that goods supplied do not conform to its
standards or specifications “SW” will, in assessing the value
of any allowance or replacement it may agree to make, have regard to the
nature/extent of the defect, information given by the Purchaser regarding
it’s application, the use already made of the goods & any other
relevant factor. In any event “SW’s” maximum liability
shall be limited to the invoice value of the goods. “SW” accepts
no liability for any damage to property or consequential loss attributed
to the failure of goods supplied, whether due to abuse, accident or incorrect
technical assessment by “SW” or its employees or for any other
reason.
9. Cancellation, Refunds & Exchanges
We want you to be totally satisfied with every purchase you make. It is
our aim to offer you value & quality at outstandingly low prices.
If, for any reason, you are not completely happy with your purchase, simply
return it within 14 days of delivery, unused in its original packaging
together with the receipt, to:
Simply Workwear Ltd. 118/122 Dean Rd, South Shields. NE33 4AW.
We'll gladly exchange or if you prefer offer a full refund (excluding
carriage charges), no questions asked! EXCHANGES: we
are happy to exchange goods if they are the incorrect size or colour.
We will require an additional payment to cover the cost of sending out
replacement/exchange goods & you will be responsible for returning
the goods at your own expense. FAULTY or DAMAGED GOODS:
we make every effort to ensure that goods ordered reach you in perfect
condition, indeed every item is checked prior to dispatch. However, occasionally
things do go wrong & if so we are happy to exchange faulty or damaged
goods for an identical item. All faulty or damaged goods MUST be returned
to us within 7 days. Goods returned outside this 7 day period (without
prior arrangement) will not be accepted & will be returned to you.
Faulty or damaged goods will be replaced with an identical item free of
charge. REFUNDS: please note that there is a 15% handling
& re-stocking charge on all orders that are non-refundable. Carriage
charges are also non refundable. Applications for a refund must be made
within 14 days of receiving your order. Refunds cannot be made until the
goods have been returned. No exchanges or refunds will be made for ‘personalised’
items that have been subject to embroidery, lettering, screen printing
etc, or items that have been ‘tailor made’ including out size
garments, one off colours & specifications. We are also unable to
offer exchanges or refunds for certain goods on the grounds of hygiene
including (but not exclusively): disposable items, socks, some footwear
& certain items of PPE.
10. Refunds
Any refund due will replicate the way your original payment was made.
If payment for your order was made by credit/debit card, refunds will
be made back to the same card. In the case of ‘Purchase Orders’
a credit note will be issued & subsequently accepted as payment towards
any outstanding balance(s). Refunds are normally made within 5 working
days of receiving you ‘returned’ item(s), however, please
allow up to 28 days for it to be credited to your account.
11. Product Information:
“SW” has made every effort to ensure details & information
given in our on-line catalogue are correct at the time of publishing.
Full technical specifications are not included & the Purchaser should
check any details & information they wish to rely on with “SW”
at the time of purchase. The application & use of goods is the absolute
responsibility of the “Purchaser”. “SW” cannot
accept liability in respect of any omissions or errors contained herein
or for any loss, damage, consequential loss or malfunction arising from
reliance upon our on-line catalogue. “SW” reserves the right
to alter any information & details as required. As we are continually
trying to improve our product range, we reserve the right to provide an
alternative product from those shown in our on-line catalogue. In such
cases goods will be of the same standard & specification, & intended
to serve the same purpose.
12. Indemnity Against Infringement of Patents & Rights:
The “Purchaser” shall indemnify “SW” against all
damages, penalties, costs & expenses to which we may be liable as
a result of goods supplied in accordance with the “Purchaser’s”
specification which involves the infringement of any registered design,
letter patents, intellectual property rights, proprietary process or otherwise.
13. Colour Reproduction:
Colour reproductions of goods featured in our on-line catalogue &
colour swatch are as accurate as the electronic process will allow &
may vary slightly from those delivered. If in doubt please ask for a colour
swatch.
14. Amendments:
“SW” reserves the right to amend its Terms & Conditions
at any time & without giving prior notice.
15. Jurisdiction:
These terms & conditions shall be governed by & constructed in
accordance with the laws of England & the “Purchaser”
agrees to submit to the jurisdiction of the English Courts.
|
